Bouden Coach Travel

Transportation Consultants in Birmingham

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Unit 7 Haywards Industrial Park,
Orton Way,
Birmingham
West Midlands
B35 7BT

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Key Services

Bouden Coach Travel, bus hire, cheap coach hire



About

Welcome

We provide coach hire for private, commercial and public sector usage and welcome any party size no matter how small or large. Our fleet ranges from budget vehicle hire, executive and luxury hire.

About Us

We are a medium size chauffeur and coach company based in the West Midlands, we operate fleet of chauffeur cars, people carriers, mini and midi coaches and can cover the whole of the UK. So if you need safe, fast and efficient ground transport then call Bouden coach travel! All our vehicles are licensed for the carriage of passengers and have the appropriate insurance.

Vehicles

All vehicles are well maintained and inspected on a regular basis to maximize safety and comfort. All our drivers are CRB checked and have undergone customer's services and health and safety training.

Services

We have a 24 hour hotline in case of an emergency all vehicles are equipped with mobile communication system. All vehicles are fitted with three point seat belt. Our insurance policy, safety checks and public liability are always available on requests for your peace of mind.

Here at Bouden coach travel your journey will be comfortable, safe and efficient every time whatever vehicle you choose or whatever your needs are so if you require transport now please fill a form, send an email or call us now on 0800 112 3770.

Reviews

 

Shameful service. Do not use this company

Service

Quality

Value

We booked a Wedding day coach with this company because the web site has a special section for this type of event, and in the preamble recognises that this can be a stressful event. The coach was to transport the bride and groom and a group of various friends and family members from our house to the Registry Office and then onto a restaurant for a meal. The booking was made well in advance with a start time selected to leave room for delays; the event was mid morning and well past the normal rush hour. You can imagine the scene when the coach failed to arrive on time, even though we had been careful to leave our mobile number as suggested by the company to ensure that their driver could contact us if there were problems. We had to ring the company ourselves only to be told that the transport manager could not be contacted to let us know the situation. Eventually the message came back to say that our coach was still in the town centre which would have meant that it would not have arrived to pick us up until after the wedding start time! That this day was the first day of the Edgbaston test match may or may not have been a coincidence. So on our stressful but supposedly happy day we were left to organise several cars to transport us at breakneck speed into the centre of Birmingham arriving with only seconds to spare before the wedding would have been cancelled. We are in the process of negotiating a refund together with compensation for the distress and additional costs involved with having to make last minute rearrangements to our plans. Not surprisingly this is proving difficult and as yet no money has been forthcoming. We would not wish to be unfair to Bouden Transport, but do please think very carefully before booking with them if you want to avoid a similar stressful situation. We cannot comment on the quality of the vehicle or driver as this was a no show, however we can say that the unfortunate young lady who answers the phone (whichever option you choose!) has always been polite and helpful but clearly lacks adequate support when things go wrong.

Ian Miller - 13/08/2015 | report this review

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Excellent service

Service

Quality

Value

Booked a trip to London for 20 of us Booking process easy ,staff and driver very friendly and helpful Vehicle clean and on time Will recommend

M Jhonson - 04/04/2015 | report this review

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Brilliant customer service

Service

Quality

Value

Needed a coach to london at the last minute .called Bouden coaches They were very helpfull .we got more than what we expected from start to finish a service with smile .will use again an recommend

Martin Smith - 02/04/2015 | report this review

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Products and Services

We offer these services

  • gallery
  • website
  • Customer Service / Helpline
  • Late Opening

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